Experience
Create an unparalleled healthcare experience across the continuum of care.
1. Develop an Integrated Patient Care Delivery System Ensuring that ARH’s Footprint Aligns with Population Needs and Preferences for Care
- Regionalize delivery of care by taking a regional approach to service planning
- Establish system-focused service lines that efficiently serve regional needs and ensure that ARH patients have a consistent experience at every site of care
- Build telehealth capabilities to enhance access for patients and providers
- Evaluate potential partnerships to improve access to and efficiency of care
2. Promote a Culture That Expects and Rewards the Delivery of Patient- and Family-Centered Care
- Enhance system-wide employee rewards and recognition programs
- Formalize the patient navigator program
- Develop system-wide discharge planning to enhance care coordination
3. Improve Health and Well-being through Community Engagement
- Develop a strategy with community partners to address opioid epidemic
- Engage in economic development throughout our region
- Create system-coordinated and focused partnerships with local schools to promote health and wellness
ARH TEAM PROFILE
Elizabeth Couch, Admissions Clerk, Harlan ARH Hospital
Elizabeth has been with ARH for over 16 years. She is actively involved in the Relay for Life for Harlan County and has been instrumental in Harlan ARH being named the top Relay for Life fundraising team in Harlan County.